Retrofit Coordinator Service

The IAA provide their own TrustMark recognised PAS 2035 'Retrofit Coordinator Service' scheme

IAA Case Studies

View our latest case studies where current Members both Installers and System Designers have voiced their opinions about their own experience.

Become an IAA Member in just 12 working days

Find your local IAA installer

Find your local IAA installer and have peace of mind your installation is backed by a robust guarantee

Welcome to The IAA

The Insulation Assurance Authority is the industry body that provides assurance framework under a single compliance platform and covers consumer protection, technical guidance, Certification, Competent Persons Scheme (CPS), installer surveillance, monitoring, training and carding.
The IAA framework gives homeowners, key stakeholders, and funders the confidence that insulation work is carried out to the highest standards and subject to a level of rigor and surveillance which helps ensure it is done 'Right first time'. For members our quality assurance framework will provide the unique association with an organisation that is leading the way in delivery a sustainable and professional insulation industry.
As an IAA member not only will you reduce your inherent risk by 1, but you will also have access to a key number of features and interrelated services. This means you only need one point of contact to install and guarantee your insulation measure. For more information your membership benefits click here. 
Benefits include
  • End to end support for members
  • Certification, surveillance (ISA across all measures) and quality assurance
  • Training, carding and competency
  • Resource library including Best Practice Guides and Technical Notes
  • Whole House Design Service
  • A range of insulation measure guarantees
  • An industry voice on all quality matters
  • Homeowner support and protection
  • Association with The IAA as leading installer committed to getting it 'Right first time'

Latest News

The IAA Partner with Checkatrade

The IAA Partner with Checkatrade

Thu 13th January 2022

Checkatrade have delivered 9.3 million enquiries in the last 12 months resulting in 4.3 million trade jobs with an average job value of £1,538 across all trade categories.
The IAA have partnered with Checkatrade to provide our members an exclusive offer; join now and paying nothing for 2 months. Members can be listed under the following categories and subcategories:
  • Insulation
  • Cavity Wall Insulation
  • External Wall Insulation
  • Loft/ Roof Insulation
  • Solid Wall Insulation 
If you are interested or would like more information, please call 02086 204680 or click here for more information.
Christmas and New Years opening times

Christmas and New Years opening times

Thu 16th December 2021

From all of us at The Insulation Assurance Authority, we would like to thank you for your support and wish you a Merry Christmas and a prosperous New Year!

The IAA have chosen to make a donation to a local charity KidsOut who give disadvantaged children positive experiences to support them to become future members of our society and workforce.

Christmas and New Years opening times:
Friday 24th December - 09:00 - 12:30
Monday 27th December - Closed
Tuesday 28th December - Closed
29th/ 30th/ 31st December - Normal hours
Monday 3rd January - Closed
Tuesday 4th January - Normal hours
The IAA Conference

The IAA Conference

Fri 25th June 2021

Avaliable for members or by invitation only, due to popular demand this will be on a first come first served basis. To book your place at The IAA conference, please email to request a form.

The details:

Date - Thursday 30th September 2021
Location - Leicester
Dress - Smart/casual
The IAA... One Year On

The IAA... One Year On

Thu 1st April 2021

As The IAA approaches its 1st year anniversary it is time to reflect on what we have achieved. When The IAA was initially launched it was safe to say no one knew the full extent and impact COVID-19 would have on business. However, against the trend it is great to report that since launch we have on-boarded a number of System Designers, Installers and System Suppliers.  
Is the Future of the Green Homes Grant Voucher Scheme at Risk?

Is the Future of the Green Homes Grant Voucher Scheme at Risk?

Wed 24th February 2021

The IAA note with grave concerns the recent article from the Times Newspaper in which they suggest that the Green Homes Grant Voucher Scheme is to be scrapped by Government at the end of March and the committed funding for the financial year 2021/22 withdrawn in its entirety and, whilst this is currently being denied by the BEIS the Government Department responsible for the scheme we are yet to receive assurances from Ministers that this is not the case

Net Zero 2050

The Government have declared a climate crisis and are committed to Net Zero carbon emissions by 2050 - domestic dwellings account for 17-19% of carbon emissions, only by tackling the energy efficiency of building fabric as a part of deep retrofit will we deliver Net Zero 2050.

Too often installer have suffered from the reputation of those lesser organisations who have served to profit from the industry whilst seeking lowest cost and lowest compliance options for delivery. The IAA is committed to building on the current first-class installers who already use CIGAs extensive offering and provide these services across the insulation industry as a whole. 

The IAA are commited to net zero and the future so much so we have created our own net zero pledge, sign up to The IAAs net zero pledge here:

Apply to become a Member of The IAA:

Want to become a Member of The IAA in just 12 working days? Apply here or alternatively contact us 03333 239045.

For information about our membership benefits click here.